Returns and Refunds Policy

Customer satisfaction is our priority.

Return Eligibility

Returns are accepted within 14 days of receiving your order.

Returned items must:

• Be unused and unworn

• Be in their original condition

• Include original packaging

Returns that do not meet these conditions may not qualify for a refund.

Non-Returnable Items

The following items cannot be returned:

• Final sale or clearance products

• Gift cards

• Customized or personalized items

• Products showing signs of use or damage caused by the customer

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and photos of the item.

Refunds

After your return has been inspected and approved, refunds will be issued to the original payment method within 5–10 business days.

Original shipping charges are non-refundable unless the return is due to our error.

Contact

Email: support@loanieo.com